Collect from Insurance Companies & Patients; tools & practices for enhancing revenue cycle & cash flow.
In a slowed economy, your office must beef up collection policies to stay on top of receivables. Learn the most effective methods for guaranteeing co-pays, co-insurance and cash balances. Attendees will learn how to ‘turn the tables on the insurance companies’ by effectively dealing with bogus stall tactics and unnecessary down-codes and denials.
Collect from Insurance Companies
- Collect from insurance companies promptly and fairly
- Learn how to use State & Federal Laws for appealing claims
- Best practices for handling denials, down-codes & stall tactics
- Collect from self insureds & ERISA Plans
- Increase UCR payments
- Learn how record insurance company calls
Collect from Patients
- Implement ‘Easy Pay’ – paperless patient billing
- Learn to speak ‘the language of collections’
- Techniques for effectively asking for payment and delivering outstanding service
- Set up payment plans and financial arrangements that patients will most likely keep
- Properly handle requests for discounts, courtesies, and other special payment arrangements
- Effective telephone collections techniques
- How and when to use a collection agency
Specifically designed for; revenues cycle managers, billing and collections specialists. Attendees will explore the stages of the collections process, beyond payment at time of service. You will learn a manageable,reliable system that gets results without negatively affecting patient relations. Includes tips on dealing with difficult collection situations.
Be sure to visit our store:
Healthcare Collections & Training
- Healthcare Solutions Guide: Comprehensive Billing & Collections Notebook with CD-ROM
- Digital Video Training Tools for Collecting from Insurance Companies and Patients
- Audio Training Tools for Collecting from Insurance Companies and Patients

